Rollychic.com Review: Rollychic Scam or Legit?

Paula murphy (Monday, 14 October 2019 21:34)

I ordered 2 pair of shoes from rollychic it has been 2 weeks have not received items. I have not heard from them. Do not order from them I think I have been scammed.

Harriet (Tuesday, 15 October 2019 20:30)

I had NO IDEA they were scamming us ☹️ I just ordered two pairs. I payed with PayPal. I did send them an email that PayPal provided. I asked them to cancel my order. I’ll let you know what happens…..

Heather (Friday, 18 October 2019 21:18)

I purchased boots on Tuesday i think I was over charged now finding out that itmay be a scam is disheartening. I emailed RollyChic no response.why is Facebook allowing these ads

Leigh (Saturday, 19 October 2019 09:29)

Yes they are a total scam…right after I ordered my boots I realized they were a scam so I sent them an email cancelling my order with 5 mins of making the order. They keep sending me emails telling my their product is in promotion right now and how I should keep my order. This has gone on for days. I finally went to PayPal for a refund resolution case. I’ll check back in when I know more. This is a fake company…do NOT buy anything from them.

Jennifer Reding (Sunday, 20 October 2019 04:47)

I oreserws these boots at my sister’s request. It has been over two weeks. I used my own debit card! What if anything can I do now??

Jacquelyn Rosser (Sunday, 20 October 2019 19:23)

I ordered a pair of boots 2 weeks ago. I’ve tried contacting them regarding shipping information and no reply.! I used my debit card. Now I’m afraid I’ve been scammed. I’m going to change my card number tomorrow I do not trust this company. Sadly no way to get my money back. Watch out! They should be arrested.

Iris (Monday, 21 October 2019 00:03)

Oh no. I just ordered a pair of black boots from Rollychic. Damn.
No idea they were scammers! Sigh. I will definitely ask for my money back!

SHANNON G SINGLETARY (Monday, 21 October 2019 13:16)

I ordered on October 19. Somehow when checking out, my ordered doubled. I ordered two different styles. I opened a case with Paypal and sent a email to this company. All they keep sending are emails not to cancel the order, I will love the boots. As of right now, I just want the $71.98 refunded to my Paypal. I will keep one order .
This has taught me a lesson for sure. No telling when I will get my money refunded. Going to call Paypal and talk to a actual person to see how this will be handled.

Doreen (Tuesday, 22 October 2019 10:03)

I ordered two pairs on Friday October 18th, and realized that this was a scam, and like many other reviews here, I immediately contacted the seller to cancel my order with just a few minutes, but unlike the other reviews, I have had NO RESPONSE from this seller. I am contacting PayPal from which I purchased through and getting a refund hopefully soon!

Troy (Wednesday, 23 October 2019 14:28)

I purchased one pair on Monday Oct. 21st. I was so excited because I’ve been wanting these boots for awhile. I blame myself for NOT looking into this site & reviews before I ordered. I to emailed the company & have heard nothing. I paid with my Debit card, should’ve used PayPal so I would’ve been guaranteed a refund. My card company told me they can’t help me with the cancellation or refund my money back rather instead I have to contact the Company but with this bogus email address I’m Out…Lesson Learned!!

Wintersdawn (Wednesday, 23 October 2019 22:48)

I ordered on Oct 16th still fighting to try to get them to cancel the stupid order even after 10 emails. Ridiculous!!!

Karinne (Thursday, 24 October 2019 08:42)

I cancelled my order shortly after ordering as I found them much lower elsewhere (haha). 15 emails later that look like this: AAAAAHHHHHH!!!!!!! DO NOT SHIP MY ORDER! I DO NOT WANT IT! CANCEL IMMEDIATELY! . And they are still emailing back just asking me to keep the order and offering $8 credit. I’m not sure what to do…

N (Thursday, 24 October 2019 15:08)

Thanks so much Newsonlineincome.com for taking the time to write up reviews on these pop-up shops. The prices ARE alluring, and having them pop up on our Facebook, where one may feel comfortable and assume these sales companies are legit… I was on the fence on a purchase, I appreciate you saving me the hassle these poor other people are going through. I could easily have been one of them.

SHANNON G SINGLETARY (Friday, 25 October 2019 10:56)

Thank you Paypal, I got a refund for one of the orders, now to work on the second duplicate order. For me, I am more cautious now of who I order from and for sure will check the company out.

J. Goehring (Sunday, 27 October 2019 09:58)

I fell into the same trap! I should have known better! No more purchases from FB ads! Thank God I used Paypal! Just filed a complaint with FB and paypal. I will stick with Amazon.

Laura C (Monday, 28 October 2019 09:32)

I ordered the brown boots 2 weeks ago and like the others NO RESPONSE!
I will be.contacting paypal now.
What a hassle. Facebook should not,allow these ads!!

Christine (Monday, 28 October 2019 11:47)

Do not purchase from this site, good luck getting your refund, the term and agreements are under Hong Kong government rules. These scams need to be stopped.

Barbara Ferner (Monday, 28 October 2019 17:08)

My husband ordered these boots 3 weeks ago- no way to contact them- nothing! How can he get a refund?

Christine Wuest (Tuesday, 29 October 2019 08:26)

I too have fallen into this scam. I ordered 2 pairs of boots and 3 pairs of socks Saturday 10/26/19. I ordered through paypal. I am going to cancel my order as well. I will also be calling paypal.
Thank you for this information. I wish I would have seen this before I ordered. I should have known better since this add kept popping up on facebook.

Jodi Myhre (Tuesday, 29 October 2019 11:19)

WISH has the same boots…about the same price when u consider shipping…they are overseas so it does take longer…but they have better customer service..send you order details and keep you in the shipping loop. I have been ordering from them for over a year and only 1 problem with a wrong item…amd they rectified it immediately.

SHANNON G SINGLETARY (Wednesday, 30 October 2019 11:26)

Paypal refunded one of my over charges but will not refund the other. Said they heard back from the company that they had refunded. It is a mess.

Cheryl Houston (Wednesday, 30 October 2019 15:44)

I ordered boots on October 17th 2019 and have not received any notice of shipping and was not able to speak to anyone about my order. I decided to look for information about RollyChic and unfortunately found this site with the reviews. I paid for order with a credit card and will call the fraud department to see if they can tell me what to do.

Teresa Bryan (Wednesday, 30 October 2019 18:30)

Looks Like I am out $80.00. I wish I had checked here 1st. I ordered a pair of boots. Up popped a special deal. I misunderstood. I thought it was further discounting the boots, however it was for a 2nd pair. I couldn’t get them out of my cart. I am new to on-line bying & thought I could just call/email the Company to cancel the 2nd pair. 9 emails later, I have NO boots & my account, paid with credit card has been charge for 2 pairs of boots. I will try Pay Pal. They also charged me a fee. It has been 10 days of doing this dance. This company IS not legit.

SHANNON G SINGLETARY (Friday, 01 November 2019 09:28)

Paypal WILL NOT refund the money for the order. My case was denied. I appealed but still denied. Said they heard back from the company and I have already been refunded. Yes I was for the double order BUT I wanted to cancel the other order and get the $71.98 refund. Paypal will not refund. Bummer.
What I would like to know , has anyone received boots from this company ?

BR (Friday, 01 November 2019 10:05)

I did receive a fairly quick response today regarding shipment of an order I placed 3 weeks ago. The email came back with some Chinese writing which may be the reason for the long shipping times and low cost. I was told it would be a bit longer due to demand. I don’t know whether to cancel or not seeing that they are China. The quality may not be what I am expecting as well as the size. It would really be great if we could hear from someone that actually received an order but these posts don’t go back very far.

Lori Weller (Friday, 01 November 2019 13:01)

JOOM has these same boots for $21 no shipping no tax…$21,out the door. Look under ‘western boots’. Takes a little longer to arrive (bout 3wks).

Lynnette Ramme (Saturday, 02 November 2019 16:21)

I’ve been waiting 3 weeks for order and not getting responses from my several emails. They’ve taken my money. How or who can I report this to?

Lisveron (Saturday, 02 November 2019 21:11)

I figured this was to good to be true. Can these boots be purchased anywhere else? I really like the boots. They are calling them cowgirl boots but they really aren’t.

Megan (Monday, 04 November 2019 11:42)

Well, it’s been over 3 weeks since I ordered 2 pairs of boots from Rolly Chic and have not received them. I did receive a reply to my email I sent them, saying that they were coming, but that it would take longer than usual because of demand… Hmmm. I keep hoping they’ll show up, but I’m going to wait one more week and if they’re not here by then, I’m going to contact Visa and tell them it’s a fraudulent charge. Soooo disappointed… �

Camille (Monday, 04 November 2019 21:01)

I ordered a pair of boots at the end of October, got an email confirming my order with an order number. I kept expecting an email with the shipping date and didn’t. So I emailed them to ask about a shipping date and they responded that a lot of people are ordering this product, that it will take longer and that asked if I could be patient….with lots of grammatical errors thru the email. The payment had already gone though my bank but my bank is going to dispute the payment and I ordered a new debit card in case they decide to use my card number to get more out. So very disappointing….falling for a scam and not getting those cute boots. Now I will be more careful about what website I order from.

Frances Clawson (Tuesday, 05 November 2019 00:49)

I submitted my order on Oct. 25th I received a confirmation # and order# that day and pay pal deducted payment from my account. Their website says my order is taking longer due to high demand. I am hoping they will eventually ship the boots. I will keep you posted if I receive them �

E. Layman (Tuesday, 05 November 2019 04:33)

Yes, it’s a total SCAM! I ordered my boots on 10/18 and realized shortly afterwards that something did not seem right. When I first emailed the “fake company” and asked them to cancel my order and demanded a refund, they replied with broken english and asked why I wanted a refund (without actually granting me the refund). Who does that?! (scammers, that’s whom). Then I demanded my refund again and they said, “don’t you want to wait for the product because it’s such a good deal”? (scam).
On another note, unfortunately I used Paypal Credit instead of Paypal. Paypal Credit is actually Synchrony Bank it turns out. They are way more of a hassle to get reimbursed through than straight up “Paypal”. Synchrony bank is “working on my dispute”. Anytime in my life I have disputed something like this, I get refunded immediately. I’m dissatisfied with Paypal credit (Synchrony bank) right now.
Regardless, I think because these scammers are actually answering emails, it makes it look more “legit” to the disputing company even though it’s NOT!!
AND I’m not inclined to go through Paypal Credit again. My advice is to stick to Paypal, for security of purchases in the future. Of course the big name credit card companies are probably way more likely to refund for their customers too. In the end, I can only pray that Synchrony bank “Paypal credit” will help me. If they don’t, I’m closing all my Synchrony accounts (Care Credit, Discount Tires, PayPal Credit).
Good luck to all of us in this mess.

Michelle Schlosser (Tuesday, 05 November 2019 15:03)

I ordered from Rollychic on October 13, they took $54 from my account and I never received a confirmation or email let alone my order!! I’m working on trying to figure out how to get my money back… Any suggestions would be great!

Jennifer Whaley (Wednesday, 06 November 2019 06:28)

I ordered from them and 5 minutes later I asked them to cancel my order and refund my account. Tha t was October 27th and we have emailed back and forth about 18 times and they keep giving me the run around and I’m not so sure they completely understand. I don’t know what to do.

Xochitl Delgadillo (Wednesday, 06 November 2019 09:40)

Rolly.chic is a scam. Do not order from them. Luckily I paid through paypal which has opened a case. This is a fake site

E. Layman (Wednesday, 06 November 2019 10:20)

Jennifer from comment #34, I’m the one who left a comment on line #32 already. Yes, they definitely do understand you. I have written back and forth MANY times too asking point blank for a refund and for them to cancel the order. The more irate I get in the email, they just respond with, “We’ll make you priority to ship to you”. I asked if they know what the word Karma means.
Anyway, they keep responding and “playing dumb”. They are being extremely manipulative to all of us. I have been 100 percent clear and they will not help. Hopefully my claim to PayPal credit comes through.

Jane (Wednesday, 06 November 2019 13:01)

I too ordered the boots and not heard anything. Really annoyed that it is a scam.

Vicki Higgins (Wednesday, 06 November 2019 16:22)

I ordered 3 pairs of boots from them over two months ago and never received them. Went back into their ad to inquire about my order and there is no way to inquire that I see. Very disappointed to find out they are a scam. They need to be investigated. They’re making a lot of money off of us!

Sharon M (Thursday, 07 November 2019 22:41)

I, too, have ordered two pairs of boots from them on October 27. November 1st I asked them to cancel my order and refund the money. They responded about the high demand and that it will take longer to ship. Five times I asked for the order to be canceled and a refund issued. They wanted to know why I wanted to cancel and that I should just hang in there. I paid with PayPal and have filed a claim with them against Rollychic. They responded through PayPal asking I accept a $10 gift card and wait for the arrival of the boots asking me to drop my dispute. I told them I don’t want the gift card and for the sixth time I want the order canceled and a refund issued. So now I wait. Why are there so many dishonest people in this world.

Debbie m (Friday, 08 November 2019 10:10)

This place is a big ripoff. Like others have said. I ordered two pair of shoes on 14 oct they got my money from paypal a couple of days later but here it is 8 Nov and still no shoes no tracking number no nothing except excuses. The shoes are hand made when ordered be patient, they have so many orders be patient, they will try to expedite my order be patient…… Why is this place still in business? When did it become legal to rip people off and stay in business? I am so tired of being ripped off , I am looking into legal action against them with so much money being involved it should be grand larceny , not petty thief anymore.

kristal (Friday, 08 November 2019 10:51)

i ordered a pair of boots over a month ago, still no boots or email from them! how can people get away with this! if i did something like this they would put me Under the prision!! and they are Still advertising on facebook! it gives facebook A bad name for letting them do this!!

Geneva (Friday, 08 November 2019 12:40)

Currently asking for a refund and escalating via PayPal.

I will never buy another product displayed in Facebook again. Apparently they don’t vet the businesses.

Kristin kelly (Friday, 08 November 2019 14:07)

Help i ordered from Rollychic not know about 4 weeks ago and have still not recieved my order
Kristin

Neila (Saturday, 09 November 2019 03:18)

SCAM… SCAM… SCAM!
They never send you an email with shipping info.
They never send the product.
They will not Cancel your order.
They keep putting you off with apologetic emails.
They offer Gift Cards in stead of a cash refund.
Then they offer you the product at a reduced rate.
They are very good as excuses.
Good luck at getting your money back!

Mary (Saturday, 09 November 2019 13:09)

Is there any way to get your money back from this scam. I ordered a few weeks ago but never heard from them.

Terri (Saturday, 09 November 2019 20:23)

I ordered from the fb promotional ad thru PayPal and was also scammed.

Debra patrick (Sunday, 10 November 2019 14:01)

I ordered two pairs of boots a month ago. Still no boots no refund. I filed fraud charges with my bank. It’s obvious it’s a scam.

Marcie Ice (Sunday, 10 November 2019 21:48)

I agree with this 100%. I wish I had read this before ordering from Rolly Chic. Now I’m out $50 and a pair of boots!! I’m usually very cautious but not this time apparently. I will be contacting the Better Business Bureau about them. I am really curious to know if anyone has actually received their order from them????

Julie (Monday, 11 November 2019 12:16)

After 3 weeks of waiting for confirmation of shipment, I reached out via email. The response was polite, but utterly unhelpful. One week later I wrote again and received a similar polite and unhelpful response. No information was given regarding the shipping date. I wrote again the next day with the ultimatum that I wanted to see the boots shipped by the end of the week or I’d cancel my order and leave bad (but honest!) reviews everywhere. This got me on the “expedited” shipping list. One week later, I still have nothing to show for it. So I’ve cancelled my order and am strongly urging you to wait and find your cute boots elsewhere. This company is sketchy, at best. A scam, far more likely.

Bootless (Tuesday, 12 November 2019 06:27)

Ordered my boots 10/17/19. I should have known better ordering from a pop up ad. I will wait it out and see if they ever come. I will post an update if they ever do.

Kristen (Tuesday, 12 November 2019 06:59)

Definitely a scam. I am seeing what recourse is available, but most likely everyone is out whatever money they spent.

Carrie (Tuesday, 12 November 2019 16:47)

I ordered a pair of boots then saw the scam notifications… I tried to cancel, but they were already in route. Got the boots and they look horrible and have an odd smell. I ordered a size 38, which should be about a 7.5, but there is no way my foot is going in. I emailed them using the address on the confirmation email address and they told me that the cost to return wAs high and I should pls consider gifting them to a friend or relative. I responded with an adamant. No and still awaiting response. No happy, but more so afraid for my debit card info I used..

Linda (Wednesday, 13 November 2019 07:20)

This site is a total scam. I have sent countless emails to their customer service to cancel this order and refund my purchase to no avail. I am constantly getting the run around, with countless excuses to “be patient, I won’t be disappointed with my purchase, and it’ll be shipped soon”. When all I’ve asked is to cancel this order and to receive a refund. I’ve filed a complaint with my credit card company in the hopes that I won’t be charged for this fraudulent purchase.

Jerri (Wednesday, 13 November 2019 11:11)

I ordered 2 pair in Oct. Paid with PayPal. I have been emailing my receipt of payment for the past 2 weeks and all I get back is we don’t have a order for you, you must have different email. I keep telling them and sending copy of payment and Description copy of the order from PayPal and Invoice #They always come back with same reply, We dont have a order for you. Why does FB allow them to stay active and take our money. and my bank statement shows a crazy name for the Company that got the money. They need to be stopped we work hard for our money

Jerri�

Amanda (Wednesday, 13 November 2019)

This place is a total scam! I’ve been waiting over a month for my boots with multiple emails to the company with bogus responses and a USPS tracking number that is also vague in reporting that it left an unknown warehouse. Very disappointed!! What are you going to do about this FaceBook???

Jolynn (Thursday, 14 November 2019 07:05)

I order 3 pairs, the black and grey tall ones and short purple…I’m almost positive, ill never receive them at this point. It’s been over a month…

Emeral Grace (Thursday, 14 November 2019 11:16)

Well, I’m very dissappointed with Paypal. They did refund me for one order but not the other one. Tomake matters worst, Paypal has deleted the Case file–when the refunded me, it was to the wrong transaction (I had been double billed). Still denied my claim. For futher help I had to write to Paypal home office. So I printed off the back and forth emails with Rollychic, printed off the Paypal page showing my purchase, printed the order form from Rollychic showing two orders the same day and on one minute apart. I also told Paypal how they mistakenly deleted the case and actually refunded only one order–that I’m trying to get a refund from the other order. It has been two weeks now and no word back from Paypal. I doubt I will see another refund. Very dissappointed with Paypal. I did note to them that LOTS of people were trying to get money back through Paypal from this company. Thought for sure this would help.

Nina (Thursday, 14 November 2019 16:49)

I purchased a pair, and did actually receive the item as described. HOWEVER, just after I placed my order I had a number of false charges on my bank account. Nearly $400.00 woth. Also, the final total stated at checkout was NOT the same amount as I was charged according to my bank statement. With only email to correspond, it was impossible to rectify. The much bigger issue was the theft of my card number. I was able to get the stolen charges reversed, but I shouldn’t have had to do that. I can’t say with 100% certainty that it was due to rollychic, but it would be an awfully big coincidence if they were unrelated.

Diann B (Thursday, 14 November 2019 21:07)

They’re going by a new name right now, called Labigail. I tried looking them up they’re brand new, no phone numbers.

Renee (Friday, 15 November 2019 07:59)

I ordered mine in October 17. I finally received shipping/tracking info on Monday. So hopefully I’m going to receive my boots. So far my charges are still the same as when I checked out

MARTHa (Friday, 15 November 2019 08:22)

I ordered two pairs of shoes and it’s been over 6 weeks ugh. Do NOT ORDER FROM THIS COMPANY!! Still trying to get a refund!

Donna (Saturday, 16 November 2019 04:15)

I have opened a case with PayPal. These folks were very apologetic and wanted me to close it but I responded that I wouldn’t until I received the product of same quality advertised, and that I saved it and have it to share with PayPal. Yesterday I got an email that my shipment was on the way FROM HONG KONG. So we shall see. I read that they sent a lady a pair or whackedup hand made very poor quality resemblance. She said that all she could think about was some poor soul trying to make them. So I will post pictures if I ever get this supposed to be shipment

Mel (Saturday, 16 November 2019 21:40)

Thanks for the warnings. I saw these same boots under two different company names. This is why I looked for reviews first. Will not be ordering.

Penny (Sunday, 17 November 2019 06:51)

Oct 30 I ordered 2 pair they have not shipped yet ? But I did recieve a email to be patient I’m worried

Tammy (Monday, 18 November 2019 12:22)

What email is everyone using? I came across two different ones. One on my PayPal receipt and one on the internet. The address linked to this so called company is a manufacturer out of China that makes electronic devices such as ear buds. Nothing to do with boots or clothing line. I have contacted PayPal and pray I get a refund. This is ridiculous. I have a friend that purchased one pair but used her bank card. So it will be a bit more complicated for her.

denise (Tuesday, 19 November 2019 14:51)

I order 2 pairs of boots and 2 pairs of socks on Oct 27th and to day is nov 19 and have not receive them BIGG SCAM BIGG SCAM don’t do it.

SHANNON G SINGLETARY (Wednesday, 20 November 2019 13:16)

I went to ebay out of curiosity and typed in Rollychic boots. Up popped two designs that a lady is trying to sell. One pair is black and LOOK so cheap.
Then on looking father, there are lot of boots and checking the address they are coming out of China.
I’m done for as far as ever ordering from companys like this again. Paypal still denied my claim so I’m out $79. 01 for the duplicate order. Very disappointed in Paypal.
If anyone on here ever gets the boots, please let all of us know and how do they fit and look.

PDR (Wednesday, 20 November 2019 14:55)

I placed an order for boots with RollyChic in mid October it is Four weeks now and I m sill waiting
I sent two emails to inquire about my order and when will I receive it. They responded that due to high demand it would take a bit longer to ship. The second response said the product was still in the warehouse and the third email I sent I demanded my order cancelled and a refund
The response to this was that my item was in high demand and would try to push it through.
I am still waiting. And doubt I will have a positive outcome
Should have done my research on this Scam Lesson learned

TLB (Friday, 22 November 2019 14:09)

It’s been 3 weeks and nothing. They respond to my emails, but offer nothing more than your order is being processed (BS!). I am going to attempt to cancel, wish me luck!

Kimberly McMillan (Sunday, 24 November 2019 07:10)

I ordered from them on October 19th have not received them or heard from them I need to know how to get my money back I did not recommend them to anyone

Ann Jessen (Monday, 25 November 2019 18:14)

Yes, it’s a Scam!!! I’m out $65. I ordered 2 boots, Oct. 20. Haven’t received them yet

Kim McMiller (Tuesday, 26 November 2019 06:13)

I got the boots I ordered after a few months and they’re not even anything like what was pictured! I’m contacting the better business bureau I’m in such disgust! DO NOT buy from this company!

Tamara Peterson I (Tuesday, 26 November 2019 14:57)

I emailed them several times to cancel. Always got a reply ranging from be patient to asking me several times why I wanted to cancel.
Today I got a shipping number saying they have shipped from China.
I emailed PayPal and have not gotten a response.
I am going to refuse the shipment when/if it arrives.
I will contact my bank about charges. They are usually great.

Christy (Tuesday, 26 November 2019 17:30)

I ordered boots over a month ago. Asked them 3 times to cancel, they refused. Still waiting for boots!

Renee (Tuesday, 26 November 2019 20:31)

I finally received my boots and they are the cheapest crappy boots ever. I would expect to get them from the dollar store. Such a waste of money, definitely don’t look like the picture

Gaynor (Thursday, 28 November 2019 07:29)

RollyChic Terrible quality boots nothing like photo trying to get a refund

paula flanders (Saturday, 30 November 2019 09:12)

i purchased low boots from rollychic and they are horrible. too big and cheap..ive been scammed..stupid me ordered a tall boots too but they have not been processed yet and i want to cancel. hard time finding a way to do that! can you help me?

Dawn powers (Saturday, 30 November 2019 09:36)

ROLLYCHIC is JUNK JUNK JUNK..
I ordered a white pair of boots…took over a month…then I recieved grey boots! Thank God I paid with PayPal…!
DO NOT BUY…

rollychic.com (Sunday, 01 December 2019 11:35)

I ordered two pair of shoes October 11th keep getting e-mails that the warehouse is behind and now they are on a flight and now they are in New York its the end of November now think goodness they were only 17.00 each but going to contact credit card company today, darn really liked the look of these shoes. Oh this sight is China no wonder……………….

Shannon (Monday, 02 December 2019 11:54)

Finally received a email that my boots have shipped and gave me the tracking number. I ordered on Oct. 19—Dec 1 they are saying shipped. Checked the tracking number so I know it will take about 3 weeks to get here. I so hope they are like the picture but am worried now since I read one of the comments above as to how cheap they are. I bugged the crap out of there customer service as to please ship as I need these boots for winter not in the spring. Last email I sent was stating that I guess I wasn’t getting any boots because I had read reviews from others. I tried to cancel this order from the beginning but Paypal denied my claim. So hopefully they will fit, look like the pic and I will be happy. But definitely NO MORE ORDERING FROM COMPANYS LIKE THIS. I will let you know how the boots look, fit when I get them.

Sherry Jones (Monday, 02 December 2019 20:18)

Did not know they were not reliable company. Just received 2 pair of boots that look nothing like I ordered. Guess I just “donated” $65.00 to their scam fund!!! Thank you for the info. Sure wish I could get my money back.

Debra (Tuesday, 03 December 2019 14:54)

DO NOT BUY ANYTHING FROM ROLLYCHIC! I DID RECEIVE SHORT ANKLE BOOTS. TOOK A MONTH. THEY WERE NOT LEATHER THEY WERE SUPPOSED TO BE BLACK WITH BLUE LACE AND BLUE HEEL STYLE. THEY ARE BLUE ON BLUE! THEY WERE MADE SO CHEAPLY! LOOK LIKE SHOES MADE FOR A DOLL. PLASTIC! OF THE CHEAPEST KIND OF MATERIALS. SOON AMERICA AND THE REST OF THE WORLD WILL NOT BE BUYING FROM CHINA ANYMORE. SHAME ON FACEBOOK FOR KEEPING ADDS UP! I WISHED I HAD LOOK AT REVIEW BEFORE HAND! HOPEFULLY SINCE I PURCHASED THRU PAY PAL I CAN GET REFUND. THINK ABOUT A FEW THOUSAND FALLING FOR THESE SCAM! AND I’M PRETTY SURE THE WORKERS AT THE FACTORY WONT GET MUCH PAY FOR IT!

Louise (Tuesday, 03 December 2019 16:38)

Just received cowboy boots from Them what a joke! Vinyl and stink. I would not give you 50p. Cost over 40 dollar. Opened a case with PayPal. So disgusted at this scam.

Stef (Thursday, 05 December 2019 19:31)

The shoes i purchased and the shoes i got are far from the same . Total scam. Hideous clown looking shoe arrived months later . Couldn’t get my money back , in email they pretended they never got my order.

Sharon (Monday, 09 December 2019 14:02)

TOTALLY DISGUSTED…after almost two months and ten attempts at canceling my order, I received the most disgusting smelling, cheaply made boots that aren’t even worthy of wearing as part of a Halloween costume. They wouldn’t even have the nerve to sell these at the dollar store. And I know there will be no way to return them for a refund, that’s what is even more disheartening! DO NOT ORDER FROM THIS COMPANY…TOTAL FRAUDS.

Olga (Tuesday, 10 December 2019 07:49)

I ordered a pair of boots and it was taking forever to get them so I emailed them to request that they refund my money, they kept giving me the run around and saying that they had shipped, not until a month after I started emailing them did the items ship! I kept telling them that I don’t want them and wanted a return label and they are still giving me the run around offering me $6 gift card and another rep offered me $8, they don’t get it! I keep telling them that I don’t want their crap and to give me my money back, this is an every day email with them! I still have the unwrapped package the boots came wrapped in a plastic bag I can imagine the condition that they are in!
I still have not received a label

Sheila DeShazo (Tuesday, 10 December 2019 13:11)

RollyChic

Oct 16, 2019, 7:36 PM
RollyChic Order #17611 Thank you for your purchase! Hi DeShazo, we’re getting your order ready to be shipped. We will notify you when it has been sent. View you
Sheila DeShazo

AttachmentsDec 6, 2019, 6:24 PM (4 days ago)
I ordered this boot (attachment 20191202_135509) and got this CHEAP JUNK boot (attachment 20191206_172650). This is not right to do people like this. I am going
rollychic.com Customer Service

Dec 9, 2019, 3:52 AM (1 day ago)
Dear customer, Thanks for your order.Hi there, Sorry to hear this. Could you please take a picture/video for item（with size label and parcel sheet ） you receive
Sheila DeShazo <deshazo71@gmail.com>

Dec 9, 2019, 9:59 AM (1 day ago)

to rollychic.com
This is what I ordered pic#1 and pic #2 is what I got. The label stuck to the package was unreadable and no return slip in package.
20191016_114354.jpg

20191206_172650.jpg
rollychic.com Customer Service via netorgft4880825.onmicrosoft.com

Dec 9, 2019, 9:54 PM (15 hours ago)

to me
Dear customer,

Sorry for inconvenience caused.
Just checked the order detail. Please be noticed that quality and appearance of product are always based on the real one you received. Hope to have your understand.
According to pictures, product seems good, could you check if it fits you well? Would you agree to hold the package?
Hope the product fit you well and you will like to wear it.

Best Regards
rollychic.com
cs@rollychic.com
Sheila DeShazo <deshazo71@gmail.com>

12:24 PM (44 minutes ago)

to rollychic.com
This is a pathedic rip off. Reported to Paypal and posted on Facebook and I am just getting started. NO it is no where the same boot. You found an nice boot and posted and send people TRASH. I have posted both pics on FB and alot of people agree so far. Lets see how far it goes, After all you ripped me off I will do all in my power to stop you from doing this to anyone else. I have no choice but to keep the trash for you did not put a return slip in the bag. Another way you rip people off. I am going to dispute this with Paypal. Hope you understand and have a REAL CRAPPY DAY.

Tshansta (Tuesday, 10 December 2019 20:38)

Boots are horrible- look nothing like the picture and took 8 weeks to get here- plastic looking, do not fit, very cheap looking. A fight to get refund

Kari (Wednesday, 11 December 2019 21:46)

I ordered 2 pairs of boots from them totaling over $60 they charged me right away. I did not hear anything for a month so I emailed them. I received a messages telling me my order is in process. After another month I received them. Totally excited, I opens the package which was questionable because it was the first time I realized they had came from China and as suspected, the product was completely different that what I ordered. The quality sucked they were the worst knock off I had ever seen I would not have paid $5 for them!!! They also have a lot of fake reviews posted on their site. I have now emailed them asking for a refund and direction on returning them. I’m hoping to hear from them but realistically not expecting it. This is shameful and disgusting! I hope this helps someone out there! Buyer beware! SCAM SCAM SCAM

Scammed and Mad (Thursday, 12 December 2019 07:51)

I purchased 2 pair of shoes from Rollychic and it took 6 weeks to get them although they drafted the money right away through my PayPal. When they arrived they were the WORST shoes I have ever bought. They are plastic and cardboard. They are cheap and I would never wear them. Their website says they have a 30 day no hassle return but that is a LIE. You have to work through emails and they won’t give you a return address they tell you that they will give you gift cards to keep they shoes and that it will cost you more to ship them back than if you just keep them. It is certainly my loss but there should be a way to shut them down!!!!

Angela (Thursday, 12 December 2019 16:03)

I purchased a pair of boots from Rollychic on Oct 13th received them around Dec 7th just about 2 months after emailing them where is my order when i did receive them they where not the boots i purchased they are made of plastic i wouldn’t even give them to a person in need. As everyone else said in their complaints they tried giving me a gift card for $3 while i paid $53 for them. I called Paypal which is the card holder company and put in a dispute which will take 60 days. I am still going to keep emailing Rollychic to get my refund.
NEVER ORDER FROM THIS COMPANY

Vicki Webster (Thursday, 12 December 2019 19:59)

I payd nearly £50 and shipping for a pair of what I thought were 179.99 real Bo leather cowgirl boots but ended up with foam soles fallen apart stitching and labels on upside down for just a few…..I feel so vulnerable as this was only my second purchase ever online because I got ripped of and cloned 10-11 years ago. I’ll never do it again. I keep getting thy s same email back abc Jo’s they are contacting me on messenger saying they have no orders to my name � a hunch of misleading, money grabbing monsters �

Sonya Bird (Friday, 13 December 2019 10:37)

DO NOT BUY $$$
I waited two months for these boots and when they came they look NOTHING like the online picture — very poorly made, look crappier then cheap payless boots
They probably wont return my money but I will try

Kay (Saturday, 14 December 2019 15:04)

I bought 2 pair of boots. It took 5 weeks to get product . The product received was a cheap, very poorly made version of what was represented in the add and what the advertisement photographs implied. The boots are not leather , they are vinyl. The sole is all plastic . The boots are the type you might buy at a cheap Halloween costume shop . I will pursue a claim with PayPal to get my money back .

Rebecca (Sunday, 15 December 2019 09:38)

I ordered a pair of dark coffee womens cowboy punk boots prior to seeing this page, waited about 6 weeks to get them and they are not even close to the boots I ordered. Style is totally different, color is totally different and the quality is totally different than advertised. I am so pissed. I am fighting the charge for what I paid via paypal, at least I have that option because I always buy with paypal. I have emailed the company and left bad reviews but my review isn’t visible and I get ignored.

Tani West (Monday, 16 December 2019 09:15)

So how does thix company get away with ripping people off?

Melinda (Monday, 16 December 2019 09:57)

Onn10/15/19 I ordered x2 pairs of boots . I emailed the company at the end of November and 3 days later . I was sent back A email asking me to be patient give it 2 more days . 2 days later I get an email saying the boots were delivered and then taken back because of wrong address . They show the address and phone number and are Both correct. They said the boots were sent back and they’d be happy to send me x2 more pair of boots but id have to pay for shipping . What ????? I want my money back I told them that in several emails . All failed attempts . This place is a joke . Now i have to call my bank and get a new card . SCAM SCAM SCAM

Shannon (Monday, 16 December 2019 13:47)

Is anyone having issues with Paypal getting your money refunded? I am.

Tara (Tuesday, 17 December 2019 08:31)

I ordered 2 pairs of boots in October. They just came 1wk ago. They do not have any of the features they were promised. Complete garbage. They say they give a full refund but. Are only offering me a $7 gift card for next time. As if I will ever purchase from them again.

JLF (Tuesday, 17 December 2019 12:28)

Awful ………
Pieces of junk
Notice you can’t put a photo of the product?
There’s a reason why.

Vicki Webster (Tuesday, 17 December 2019 14:33)

I’ve been double charged for a product I did not agree to pay for….it came 6 weeks later and in an embarrassingly poor quality
RollyChic are vile scamming thieves and Facebook.com should be held partly accountable for advertising them and putting their users details at rusk

Vicki Webster (Tuesday, 17 December 2019 14:44)

Why can’t we put photos here? What are you covering up? I’m sorry after my experience on the only occasion if EVER purchased online I don’t trust no keyboard warriors……..back to my old own written rule…….”if you can’t touch and fell a item you’d like to buy it’s none existent……. criminal paradise for criminals Facebook.com and internet in general, I will be traumatised forever feeling like a fool and made to feel stupid, thick , weak and vulnerable scum

TJohnson (Tuesday, 17 December 2019 16:25)

I ordered 3 pairs of boot in October and still have not received them, here it is December a week before Christmas. No where on the site that it said that it would take up to 2 months to get. When I did get confirmation that it has shipped that tracking is practically no existent. They also had a different color listed than what I ordered. If I don’t get what i ordered I will be sending them back. This is stupid. Thinking that the website said it was a USA product. That’s why I ordered them. FB needs to watch the ads they let on their site…..but hey it’s money they are looking at not helping out the people.

Bree S. (Tuesday, 17 December 2019 18:23)

These are junk! Took 2 months to receive my order of 3 pairs. They were suppose to be gifts. I wouldn’t gift these to anyone, so embarrassing. Clearly, these reviews are fake! My bad for believing it was a good price on overstock…apparently these are made to order in China with pleather type material that has a horrible off-gas! Not even worth the cost of returning! Buyer beware!!!

Crystal (Tuesday, 17 December 2019 21:58)

I had purchased 3 pairs of boots and it took over 2 months to receive them. They are complete garbage and look nothing like the photos. Have been emailing the company for over a week and they only had offered to refund $5 out of the $97 USD that I had paid. Definitely a scam!

Laurie (Wednesday, 18 December 2019 16:24)

I also ordered 2 pair of boots. Anxiously waited 2 months. Got the boots and what a disappointment. They are the cheapest plastic items I’ve ever seen. Definately not what is shown in the ad. They smell so bad like chemicals I can’t take them out of the bag. I tried for a refund and was denied. Paypal would only give me 20.00 back. 5 in cash and a 12 gift card. Buyer beware. You will not get anything but a crappie product. SCAM!!!!

Lisa (Wednesday, 18 December 2019 17:30)

Took 2 months to get and when I received them they look like plastic and they will not give you address to return them. They will give 3 USD dollars in refund. They are scam!!!!!

Shelley (Thursday, 19 December 2019 13:58)

I’m giving 1 star because that is the lowest I can give. If there were negative stars, I would give that. It took about 2 months for the boots to arrive. One part of my order did not come. The boots seem like they are made of plastic, lined with cardboard. They are CHEAP CHEAP CHEAP looking and flimsy. I’ll be lucky if they last a month. Something worth $2-5, not the $37 I paid. So disappointed. Such a rip off.

Liz Conley (Friday, 20 December 2019 19:19)

I could kick myself for not reading the reviews before I ordered the boots.i ordered them on November 27 around that date I sent them a email they did respond with volume orders may take longer than expected..I almost ordered a second pair that goodness I didn’t

Susie (Saturday, 21 December 2019 11:51)

I ordered from them in August : ( !
I just want a refund now . They do NOT respond .

Brittany D (Saturday, 21 December 2019 15:21)

I ordered 2 pairs of boots on 10/18/19 and still have received nothing on 12/21/19. I believe I have been scammed and will fight the charge.

Kathleen Warne (Monday, 23 December 2019 07:24)

I purchased a pair of boots had to wait 3 months to get them
They are way too small and I want to return them and get a refund. I’m getting the run around. What can I do?

Sharon (Monday, 23 December 2019 13:58)

For those of you who bought the boots and used Paypal, call paypal. They are aware of this company. They will take the time to help you file an Internet crime report and issue you a refund. I just did got off the phone with them. They were very helpful and understanding.

Stephanie S. (Tuesday, 24 December 2019 00:30)

Definitely fraud. Join this Facebook group for help! Thousands cheated. https://www.facebook.com/groups/2808167939235034/

Klba (Tuesday, 24 December 2019 05:38)

I offered my boots in October and finally recieved yesterday. They are a cheaply made knock off and the size is too small. Do not recommend them.

Gina stephan (Saturday, 28 December 2019 13:44)

I ordered these boots and they took almost 2 months to get. When they came the top of the boot was glued together. The material is some kind of cheap plastic!They look terrible. They can not be fixed or worn! And they want to give me three dollars back to keep the boots! You cannot wear them. Do not order anything from this company. I have been trying to send them back and get different ones and they keep sending me the same email With no return address. I don’t know what else to do! Do not order from this company!!!!!!!

Karissa Tupper (Monday, 30 December 2019 14:46)

I ordered a pair of boots in October. They finally arrived at the very end of December and they are terrible! They do not look like the picture. Very poorly made and with really cheep ugly material. DO NOT ORDER FROM THEM.

Terri Hopper (Tuesday, 31 December 2019 15:48)

I ordered 2 pairs of boots on 10/26/2019, money was charged to PayPal same day….received package on 12/32/2019 and thoroughly disgusted…the boots do not look like the picture….they are made of cheap plastic and look like the boots found on cheap baby dolls….complete ripoff….

Emeral Grace (Friday, 03 January 2020 13:47)

Got one pair of the boots today–like everyone is saying, cheap plastic and not like the pic. I opened the package outside to–made the mistake of smelling them. PLEASE do not do this. The chemical smell is horrible and stays with you. Now I am wondering what I subjected my brain to–seriously it is bad. They are in the trash. Going to send Rollychic a message not to even mail the other pair, which I doubt I was going to get anyway. I am so disappointed. Going to try with Paypal again and see if they will at least refund part of my $80.00. Was going to post a pic of the Gray Cowboy Boots but can’t get it to work.

Stephanie Hedrick (Saturday, 04 January 2020 10:55)

This company is a complete scam. Sent damaged defective junky boots that are too flimsy and thin fake material to even put even if I could get my foot in the extremely narrow space. They are missing parts and customer service is completely unwilling to help in any way. They just send canned answers and offer me a $3 gift card if I will keep the crappy boots. I have been emailing back and forth ‘customer service for over a month now and they just send the same answers. I even translate my text to Chinese for them.They want me to pay shipping and say they will refund once received, lol. yea right. The shipping is way more expensive than these ‘boots’ are even worth. I want to know WHO to contact that oversees companies like this advertising in American markets including Facebook.

Cindy (Sunday, 05 January 2020 11:24)

I ordered a pair of boots 2 months ago and have not received them. I got an email 2 weeks ago saying they were at a “shipping partner facility” and would be shipped shortly. After reading this I doubt that I will ever see them. Wish I had checked the company out before I bought the boots.

Emeral Grace (Sunday, 05 January 2020 15:08)

Paypal denied my case again. Is anyone who has reached out to Paypal having this issue? I do not understand how they can deny this.

LindaH (Tuesday, 07 January 2020 17:22)

Beware of this company. It took 2 months to get the “cowgirl boots” and they are not even close to what is pictured. I asked for a return label and refund. All they said they would do is replace the item after I mailed it back in original packaging. I would have to pay for the shipping. This company is a scam do not buy from them. Lesson learned, eating the money I paid and will donate the boots to Goodwill.

K Oakley (Thursday, 09 January 2020 12:29)

I ordered 3 pairs of gorgeous boots from rollychic but hear eventually turned up was horrendous. They’re refusing to give me my money back and my bank account has now been hacked and also ‘someone’ has tried to use my bank card multiple times! I have set a group up on Facebook for all people affected by Rollychic. It’s called Rollychic Customers Affected. Come and join us. Over 200 people so far worldwide!!!

Mad Customer (Thursday, 09 January 2020 15:04)

HORRIBLE
HORRIBLE
Nothing as described. Not leather. Smell AWFUL of chemicals.
Took months to arrive.
Extremely bad customer service. DO NOT PURCHASE.
COSTS almost as much money to return as they were. SCAM. They know their product is bad. Say “rare” issue, “sorry, will try better next time”, etc.
STAY AWAY

Scammed here too (Sunday, 12 January 2020 16:22)

Bought two pair Black and Brown. What I received over 2 months later was costume boots at best. Smell, plastic/vinyl not sure what made out of. The company sends broken English emails asking for you to “just like them”, “give as gift” and refuses to give customers return address for their so called refund.
I personally was refunded in full from PayPal but many others still struggle to get anything back.
Stay away from Rollychic and any other sites as they have many open on FB, Insta and regular ads on desktop version.

Linda H (Monday, 13 January 2020 00:07)

DO NOT BUY FROM THIS COMPANY. The products are not what they show. It took 2 months to get my “cowgirl boots” Not anything like was pictured. Very cheap plastic and strong chemical smell. I asked for a return label so I could send them back and they said I would have to pay for the return. Honestly, I don’t trust they would refund my money even if I mailed it back to China. I should have researched this before I ordered. Big mistake and will NEVER buy anything from this company again. I have filed a complaint with Paypal to see if they can help me.

Diane (Monday, 13 January 2020 12:18)

I ordered 4 pairs of boots and got a great deal on the price but after waiting for 2 months and no shipment received or answered emails, I used the dispute process with PayPal Credit. I was refunded in about a week. I really was excited for these boots but at least I was refunded. thanks PayPal.

Sherry (Thursday, 16 January 2020 13:23)

TOTAL CRAP!!!! I ordered 2 pairs of boots on 10/24/19 (after seeing them on FB) and just received them on 1/14/20!!
They are terrible! Quality is terrible, they are not as pictured or described, took one out of the bag and the zipper fell off. The quality is like what is used to make boots for barbie dolls! It’s one thing to get what you paid for but I paid almost $40 a pair! I have filed a suit through paypal ………….but after reading comments in here, I’m not feeling too hopeful!

PAMELA J FINDER (Saturday, 18 January 2020 15:00)

I ordered 2 pair of boots on 12/19/19 & 12/20/19. I received one pair on 1/17/2020. They were rooled up in a bag and shoved in my mailbox. The toes are all smashed and they are nothing like I ordered. They are so cheap looking and I intend to try to get refunded for them. One pair was put on paypal. I don’t know what will happen but I intend to advertise that this company is a real fraud. Any suggestions?

danyale gutierrez (Monday, 20 January 2020 17:04)

I ordered 2 pairs of boots in Sept of 2019
They kept sendind me emails saying my order was shipped . Ny jan 2020 they sent another email saying they sent another email saying they sent my order nacl and for me tp pay another shipping fee
After i told them i woildnt they sent another saying no worries they would reship
Ive come to realize im never getting my boots and i m out over $70

Kathy Romanczyk (Saturday, 25 January 2020 10:50)

RollyChic is a scam! 3 months to get the boots and they are not anything close to the photo I ordered from. Not leather, wrong color, bad fit, cheap! Will not issue me a refund! Is there a Federal Agency to report this?

Etta Norris (Saturday, 25 January 2020 15:49)

I ordered 3 pairs of boots in Sept.2019 I just recieved them yesterday 1-23-20 I was beyond disappointed…they are PLASTIC and look NOTHING like the boots in the ad…i liked it better when I thought I had been ripped off THESE BOOTS SUCK DONT WASTE YOUR MONEY…NEVER RECIEVED REPLYS TO CORRESPONDENCE…100 GONE����

Lauren (Thursday, 30 January 2020 21:57)

I asked to cancel and for a refund for the 2 pairs of boots I ordered after waiting the 1st 2 months with no arrival. I got the email run-around. Finally they took over 3 months to arrive and:
1) Are the WORST quality and nothing close to the beautiful pictures they posted online.
2) Are too small
3) Smell DISGUSTING. I can not keep them in the house let alone wear them.

Erika (Thursday, 13 February 2020)

Rollychic is a bait and switch scam with fake pisitive reviews on their site. You buy beautiful boots at a great discounted price, then after months of waiting you recieve low quality, costume looking pair of the cheapest garbage you could possibly ever imagine.
Their customer service sends you useless emails sending you in circles and never helping. They try to make you keep them, re-gift them, or offer you insultingly low $3 refund or $5 credit.
You cannot cancel your order either.
After a lengthy run-around with Rollychic, I had to file a complaint with Pay Pal and finally got my money back.
It was a huge hassel. I wish I could post a picture of my fake boots here as a warning. Avoid this company and any other unfamiliar company at all costs.

Margaret (Friday, 21 February 2020 11:57)

I ordered and received 2 pair of boots from Rolly Chic. They look nothing like the boots on the website. I tried to get a refund. The website said “Hassle-free returns 30-day postage paid returns “. This is not true. I was told: 1.) to keep them and give them to a friend, 2.) that they would apply for a refund and will keep you posted, 3.) send them a picture of the shoes and they would send me an address (I sent picture but never received an address), 4.) I would be charged for a decoration fee. Nothing about this was hassle free.

Sonya B (Thursday, 05 March 2020 08:53)

I waited 3 months for this trash to arrive — do not purchase this is definitely a SCAM — they will not follow their posted return policy and the boots ARE NOTHING like advertised they are gross I wouldnt even try them on my feet — as soon as opening the package you can tell they are plastic & cheap looking