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The Tomtop review is here to reveal the truth about Tomtop online store. So your search for Tomtop reviews to find out either is a scam or legit and what is in real ends here. So, let’s begin with our Tomtop review to find out the reality of this online store.


Actually, we don’t think it is safe to purchase any item from Tomtop due to the reasons stated below. 

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We don’t recommend Tomtop online store due to the following reasons:-

  • On the Terms & Conditions page of website, you will find out that it has mentioned its parent company name and address as “Qandies Limited, International House, 64 Nile Street, London, England, N1 7SR”. Now, this is the big reason to avoid this online store since there are lots of problematic sites operating under Qandies Limited. Most of the clients who have shopped from any Qandies Limited’s websites have always faced the problems like not getting their purchased items or getting damaged or very cheap quality items which look completely different than what they have advertised on their websites. Actually, there are already lots of similar kinds of complaints from the clients of Tomtop.
  • There is not any company with name Qandies Limited located on “International House, 64 Nile Street, London, England, N1 7SR”. This address is just a virtual address which Qandies Limited has rent to register a company from the UK Companies House. Other than this address, Tomtop hasn’t provided any other company’s information, not any warehouse’s address or a phone number which doesn’t happen with legit sites.
  • Few examples of problematic online stores which are operating under Qandies Limited are Chicchoo, AdvStuff.Store, Zodiac.Shop and so on.
  • You should be always cautious with the companies registered from the UK Companies House since lots of scam sites have been already registered from the UK Companies House. If you want to find out how the scam companies are registering easily from the UK Companies House, then you can click >HERE<.

Due to the reasons as mentioned above, we don’t recommend you to purchase any items from Tomtop online store. So, we have listed it in our Not Recommended sites list.

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Do you want to say something about Tomtop or want to provide your own reviews? Do you need our help to investigate online works and businesses? If so, then please feel free to leave your comment below. We will be more than happy to hear from you and help you.

Good Luck!

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Comments: 3
  • #1

    Earman (Tuesday, 07 January 2020 21:11) stole my refund money!

    Don’t buy from they could just steal your money, it happened to me!

    I ordered an item on their website based on their picture showing what the item could do. When I received it, it could not do what was shown on the picture and in fact the users manual specifically said it could not do it. A clear case of false advertising. I asked for a refund of this low cost (US$9.99) item.
    TomTop did not dispute the false advertising but insisted that I must return the item at my expenses and via registered mail. This would have cost more than the cost of the item and they knew it, they even said so to me. However, I was flying to Taiwan 2 weeks later and I decided to take the item with me and mail it to Mainland China from there. The cost was half of the cost of the item so I decided to do it. TomTop sent me the address of their return warehouse to send the item back to and, again, insisted on getting it via registered mail.
    As soon as I arrived in Taiwan I went to the post office and mailed it by registered mail (which was 3 times more expensive than non-registered). Delivery was guaranteed by the Taiwan postal system within 7 to 10 days. TomTop had written to me they would refund me upon reception of the item at the warehouse. Within a week, I got confirmation of proper delivery by the Taiwan post office and warehouse staff had signed for it. I told TomTop the item had been deleivered (with proof of it) and I was expecting my refund ASAP. 25 days later I still did not have the refund.
    I contacted TomTop and they said they could not locate the item in the warehouse. Then they said I had sent the item to an address they have not used anymore for a while! The item was sent to the address THEY gave me 2 weeks prior to sending it back! They obviously did not want to pay my refund. I confronted them with this and they stopped replying to my emails! I have started a chargeback process with my credit card company and hopefully it will go through as I did not get anything from the money I paid (purchase price plus return shipping cost). just stole my money, period!
    If you have too much money you want to waste, go and buy from! If you want an honest company, don’t deal with they are NOT honest; there are several other reliable and honest companies available to order from China…

  • #2

    BobInMuch (Friday, 31 January 2020 03:34)

    My Oukitel Smartphone cannot be charged anymore, I must pay 30% of the price of the Oukitel Smartphone to post it back, because there is no support in Europe. Tomtop offered me a laughable €5 as partial payment. I recommend everyone to avoid buying products from Tomtop, because of the lack of real guarantee, and lack of any support in Europe!

  • #3

    wesley james (Monday, 23 March 2020 00:38)

    From my age old experience in life, the two things that hurt more than death ARE losing your true love and hard earned money, thankfully my love life is not a wreck like with my money, especially when I ventured into binary options, I got hit bad after a few months of business and at first I felt like I was being frozen out or a technical error then it turned out it was all a scam. I read referral about regalrefunder@ gmail dot com and I needed to give it a try, I wasn’t too serious about it until I actually got a reply and we worked things out, absolutely sane and no upfront brouhaha, I really though I was the biggest fool until I got mine back from them, it feels better to be in control of mine again

  • #4


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